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Re: Xfinity Home System lost connection......5 service visits in 6 months?!?

My camera is offline more than it is online.  I gave up trying to get it back online.  I got this system to monitor my back area which is where our main security concern is.  I am disabled and home all...

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Alarm setting off for no reason

We've had our security system a couple of years; and, this is a new issue. Today--and, we're at home--the alarm has "tweeted" several times (alarm was not set) that our downstairs back door was...

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HAVING TROUBLE RECONNECTING MY XFINITY HOME SECURITY ROUTER TO MY NEW . . .

Need help re-connecting xfinity home security wireless router (with touch screen) to my home router after a newly installed arris modem. Everything else works but the touch screen is offline so no...

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Need help re-connecting home security router with touch screen to my home...

Need help re-connecting xfinity home security wireless router (with touch screen) to my home router after a newly installed arris modem. Everything else works but the touch screen is offline so no...

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HAVING TROUBLE RECONNECTING MY XFINITY HOME SECURITY ROUTER TO MY NEW . . .

Merging thread as dupe.

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HAVING TROUBLE RECONNECTING MY XFINITY HOME SECURITY ROUTER TO MY NEW . . .

Need help re-connecting xfinity home security wireless router (with touch screen) to my home router after a newly installed arris modem. Everything else works but the touch screen is offline so no...

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Re: Need help re-connecting home security router with touch screen to my home...

If you have the Netgear sidecar, it must connect to LAN port 4 on the gateway.  You might be better to call support if they need to enable that port for XH. The newest gateway's have a 3rd wifi network...

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Xfinity share errors

Moved to Mobile Apps, non XHS related

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Re: Home security

tolepainter wrote:My touchscreen says low battery.  Can I replace the battery myself and if so how?  My touch screen has a stand on the back so it sits up and not flat.  If the battery is under that,...

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Re: setting up new indoor ,outdoor camera

midnight4 wrote:trying to locate harness that needs to be attached to camera and router for programing , i believe its called a bungle ?Hi mightnight4! Are you referring to the Y-split cable, one end...

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Re: Need help re-connecting home security router with touch screen to my home...

JayInAlg wrote:If you have the Netgear sidecar, it must connect to LAN port 4 on the gateway.  You might be better to call support if they need to enable that port for XH. The newest gateway's have a...

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Re: Thermostat won't constantly heat. Shuts off and just blows fan.

Our advanced troubleshooting team will be reaching out to you to assist you further.

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Re: Alarm setting off for no reason

cj6252 wrote:We've had our security system a couple of years; and, this is a new issue. Today--and, we're at home--the alarm has "tweeted" several times (alarm was not set) that our downstairs back...

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Key Pad Batteries

Moving due to dupe topic

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Key Pad Batteries

Please tell me who I contact to get replacement batteries for the Security Keypad.

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How do i get a tech to my house to replace a bad door sensor?

Hi there,How do i go about getting an XFINITY Home door sensor replaced. It has gotten corroded from all the rain.Thank you

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Re: How do i get a tech to my house to replace a bad door sensor?

TVB48 wrote:Hi there,How do i go about getting an XFINITY Home door sensor replaced. It has gotten corroded from all the rain.Thank youHi TVB48! I definitely see that your door sensor is having battery...

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Re: New supported devices

I have the August Door Lock and based on what I have been able to find out it cannot and will not pair with the touch screen.  Only works with the App. Kind of a bummer that Comcast is pushing us...

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Re: Wireless repeater for home security

Ok, got a NETGEAR WN200RPTv3, went through the setup, can't get it to work. The panel doesn't recognize the extender. Tried all three versions of firmware.  Any other repeaters? Any other suggestions?

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Home security touch pad

The power went off at home yesterday and the home security touch pad went dark. The power came back on but the touch pad did not!

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