Re: Xfinity Home System lost connection......5 service visits in 6 months?!?
My camera is offline more than it is online. I gave up trying to get it back online. I got this system to monitor my back area which is where our main security concern is. I am disabled and home all...
View ArticleAlarm setting off for no reason
We've had our security system a couple of years; and, this is a new issue. Today--and, we're at home--the alarm has "tweeted" several times (alarm was not set) that our downstairs back door was...
View ArticleHAVING TROUBLE RECONNECTING MY XFINITY HOME SECURITY ROUTER TO MY NEW . . .
Need help re-connecting xfinity home security wireless router (with touch screen) to my home router after a newly installed arris modem. Everything else works but the touch screen is offline so no...
View ArticleNeed help re-connecting home security router with touch screen to my home...
Need help re-connecting xfinity home security wireless router (with touch screen) to my home router after a newly installed arris modem. Everything else works but the touch screen is offline so no...
View ArticleHAVING TROUBLE RECONNECTING MY XFINITY HOME SECURITY ROUTER TO MY NEW . . .
Merging thread as dupe.
View ArticleHAVING TROUBLE RECONNECTING MY XFINITY HOME SECURITY ROUTER TO MY NEW . . .
Need help re-connecting xfinity home security wireless router (with touch screen) to my home router after a newly installed arris modem. Everything else works but the touch screen is offline so no...
View ArticleRe: Need help re-connecting home security router with touch screen to my home...
If you have the Netgear sidecar, it must connect to LAN port 4 on the gateway. You might be better to call support if they need to enable that port for XH. The newest gateway's have a 3rd wifi network...
View ArticleRe: Home security
tolepainter wrote:My touchscreen says low battery. Can I replace the battery myself and if so how? My touch screen has a stand on the back so it sits up and not flat. If the battery is under that,...
View ArticleRe: setting up new indoor ,outdoor camera
midnight4 wrote:trying to locate harness that needs to be attached to camera and router for programing , i believe its called a bungle ?Hi mightnight4! Are you referring to the Y-split cable, one end...
View ArticleRe: Need help re-connecting home security router with touch screen to my home...
JayInAlg wrote:If you have the Netgear sidecar, it must connect to LAN port 4 on the gateway. You might be better to call support if they need to enable that port for XH. The newest gateway's have a...
View ArticleRe: Thermostat won't constantly heat. Shuts off and just blows fan.
Our advanced troubleshooting team will be reaching out to you to assist you further.
View ArticleRe: Alarm setting off for no reason
cj6252 wrote:We've had our security system a couple of years; and, this is a new issue. Today--and, we're at home--the alarm has "tweeted" several times (alarm was not set) that our downstairs back...
View ArticleKey Pad Batteries
Please tell me who I contact to get replacement batteries for the Security Keypad.
View ArticleHow do i get a tech to my house to replace a bad door sensor?
Hi there,How do i go about getting an XFINITY Home door sensor replaced. It has gotten corroded from all the rain.Thank you
View ArticleRe: How do i get a tech to my house to replace a bad door sensor?
TVB48 wrote:Hi there,How do i go about getting an XFINITY Home door sensor replaced. It has gotten corroded from all the rain.Thank youHi TVB48! I definitely see that your door sensor is having battery...
View ArticleRe: New supported devices
I have the August Door Lock and based on what I have been able to find out it cannot and will not pair with the touch screen. Only works with the App. Kind of a bummer that Comcast is pushing us...
View ArticleRe: Wireless repeater for home security
Ok, got a NETGEAR WN200RPTv3, went through the setup, can't get it to work. The panel doesn't recognize the extender. Tried all three versions of firmware. Any other repeaters? Any other suggestions?
View ArticleHome security touch pad
The power went off at home yesterday and the home security touch pad went dark. The power came back on but the touch pad did not!
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