Re: My vonage landline is experiencing issues after I moved to Xfintiy Home
vshah1022, I am sorry for any inconvenience this issue is causing you. You can connect the Vontage directly to your modem. If you continue to have the same issue, please contact us and we will...
View ArticleRe: Xfinity home Motion detector shows no activity
I have the same question. I tried to trip my kitchen one and I get nothing. Mine also switched a door sensor that I turned off, back to "on". Weird...
View ArticleSound configuration door Chimes
Is there a way to get the settings back in numerical order. Mine starts with 2 at the top 1 at the bottom. It reads 2 3 4 5 6 9 8 1. 2 is back door 1 is front door would like to have the doors together.
View ArticleRe: Xfinity home Motion detector shows no activity
Motion Sensor are designed to preserve battery life and will only show motion and the red indicator light after it has been dormant for greater than 2 minutes. It will still pick up motion when armed...
View Articlere wiring of alarm system
I have been given the run around for more than 3 weeks. I have been scheduled more than once and given a time frame of 12 hours from 8am to 8pm and no one shows up. I have spoken to several...
View Articlereconnect touch screen to new replacement xfinity router...no other modem or...
Got new xfinity router as old one was not giving enough signal...touch screen and cameras wont reconnect
View ArticleRe: Disable Eco Saver?
PLEASE, PLEASE, PLEASE DISABLE THE ECO-SAVER FEATURE!!!!!!!!!!!!!!! I have contacted COMCAST EIGHT TIMES to have this disabled and each time they tell me it has been done but it is still ENabled. I beg...
View ArticleFalse Alarm Prevention Tips
False Alarm Prevention TipsREMEMBER: Arm AWAY activates the motion detector.Keep areas around motion detectors clear.Keep large pets, fans, heaters, plants, curtains and seasonal decorations away from...
View ArticleRe: Xfinity Home - Door Lock Purchase and Installation
I just got the August Smart Lock and Connect Module. It works really well, integrates easily into the Mobile app, and is very good quality. The website not working with it or rules isn't a big deal to...
View Article2nd camera 24/7 monitoring
Hello, I am interested in adding 24/7 monitoring on my 2nd camera. I have it now on the 1st. A situation happen today that requires me to have this asap.
View ArticleRe: 2nd camera 24/7 monitoring
Are you refering to the 24/7 live recording? If you have it on one then you will need to contact Comcast had have them update your account to allow 2 cameras. Once they update then you can add the...
View ArticleRe: reconnect touch screen to new replacement xfinity router...no other modem...
I'm not sure if you can do it with out the tech code but you should have to to the following. Settings->advanced->connection->reset router from default. Then enter the type of router you have...
View ArticleRe: 2nd camera 24/7 monitoring
Hi tracey2469 -- I private messaged you regarding this. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page. Thanks, Rachel
View ArticleRe: My vonage landline is experiencing issues after I moved to Xfintiy Home
Sorry for the delay in reply. I tried that and I lose internet connectivity. Any other suggestion? Thanks.
View ArticleOutside line
Where or who do I report when I noticed the line that brings cable from the pole, down an alley, has been lowered. It will get caught should anyone try to drive down this alley.
View Articlevoice remote:wont paie
my new voice remote will not pair I have used both 5 diget codes to no avail I am usingan old samsung with a picture tube probably not the right codes please let me knowthe right codes -codes that you...
View ArticleXfinity security router and speed issues
So I just had xfinity home installed and noticed afterwards that my wifi was not working. The setup was personal modem>security router>personal router. I ended up putting the security router at...
View ArticleOutside camera keeps disconnecting
Hi,I have read some posts with similar issues, my outside camera keeps disconnecting, according to the touchscreen I have good connectivity, however, it keeps disconnecting, meanwhile, my inside camera...
View ArticleRe: Outside camera keeps disconnecting
Did you try switching out the power supply's on your indoor and outdoor camera? Just to check if that's the issue? And maybe just switch the whole camera and powersupply. I have a couple of camera's...
View ArticleRe: Xfinity security router and speed issues
Why did you opt to use your personal modem? If you use the x1 modem, one port of the modem would go to your personal router (assuming you're gonna bridge it), and one port (port 4) of the modem would...
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