Xfinity Home Security Install Requires Additional Network Equipment...
Can anyone provide any insight into what occurs during a visit/installation by a technician in order for Comcast to complete its Xfinity home security install/takeover, specifically the network...
View ArticleRe: Can I use my own modem for Comcast Home Security?
FWIW, that's a router, not a "modem".
View ArticleNo setting to pair window with home security
I'm trying to get my window sensor to pair with my comcast home security hub.I found...
View ArticleRe: Thermostat Programming
I have the same issue myself, I see lots of input here but if the unit is not in simple mode we have no true resolution. Does anyone else have a solution for this issue?
View ArticleRe: No setting to pair window with home security
My understanding is that Comcast does not allow homeowners to install most devices. They only seem to allow: one camera (unless you have enhanced service that allws up to 6 cameras), thermostats, and...
View ArticleRe: Xfinity Home Security Install Requires Additional Network Equipment...
In my opinion, after dealing with my system for almost 2 years, the only answer that you will be satisfied with is to interview the technician who comes out to 'take over' your system by Comcast...if...
View ArticleRe: No setting to pair window with home security
Thanks for the reply.I was afraid of that.It made me wonder why those tutorial pages existed then?
View ArticleX1 & 650 universal remote
I just received my X1 and bought a Logitech Harmony 650. It works flawlessly and great customer support (1-866-291-1505). I programed it online and everything worked, worth the $80, from Radio Shack....
View ArticleRe: No setting to pair window with home security
Probably for the techs, since most do not know what they are doing...
View ArticleXfinity Home Certificate needed by insurance company
HI everyone, I hope I am not the only one that has asked this question but my search in the forum has been fruitless. My insurance company is updating their records and is requesting a "certificate"...
View Articleprogramming question for CT-30 Thermostat
I had the thermostat installed a couple weeks ago and have set up the programming schedule for heating my home both on the device as well as via the portal on line. The issue I am seeing is that...
View ArticleRe: No setting to pair window with home security
You can find the answer herehttp://forums.comcast.com/t5/Devices-and-Equipment/Arm-night-with-motion/m-p/1569007#M337
View ArticleDelete zone/sensor
If I go to Sensors > Delete a Sensor/Zone it prompts for the "premise passphrase" and says it is available on the management portal. I've tried every passphrase that I'm aware of.. the one I use...
View ArticleZone Patrolling
As we've been adding sensors we've had two times now where a glass break didn't take the double stick tape and fell. (Yes we are mounting with screws now). However in both instances the system didn't...
View ArticleHome Security Modem into Bridge Mode
When my tech completed my install several weeks ago now he said that the modem needed a firmware upgrade (that was supposed to be out soon) in order for me to be able to place it into bridge mode. Is...
View ArticleRe: Xfinity Home Security Install Requires Additional Network Equipment...
Rjmmoon: Thank you for your response. I'm finding minimal information in another thread that appears to include some answers to my question, albeit inconclusively. Some of the posts may be antiquated...
View ArticleRe: motorola router compatibility & terrible customer service
my motorola SGB 6580 works just fine with comcast-- but after I call Motorola for support to fuss with it. The Motorola support sucks-- it's beligerent and feeble so plan on 3 hrs to get 15 min of...
View ArticleRe: programming question for CT-30 Thermostat
Thanks for the update. I did go on line and set the "program" via the portal but did not see any update until the next day. It may have updated sooner but I was just not paying attention to it until I...
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