Re: Zone communication failure
Do the sensors need to be close to the touchscreen or to the modem? I thought they need to be close to the modem/router that is provinding the wifi. Am i worng? I have this problem with a door sensor...
View ArticleRe: Zone communication failure
All devices communicate with the touchscreen, and then the touchscreen communicates with the Comcast router...if the touchscreen is centrally located in the house, you should not have a problem. Call...
View ArticleNew thermostat, no A/C! HELP!!
Can't even begin to explain how frustrated I am. We had the Home service installed 3 days ago and since then, the air conditioner will no longer work. We had to fight just to get a tech from this...
View ArticleShopping For Additional Cameras
Looking to add cameras to my system. I need advice about features. 1. How can I tell if the camera I find is compatible with the Xfinity system? 2. Do any come with wide-angle lenses to see more of...
View ArticleRe: Shopping For Additional Cameras
1. How can I tell if the camera I find is compatible with the Xfinity system? There are only two cameras available, the white indoor camera and the black indoor/outdoor camera.2. Do any come with...
View ArticleRe: New thermostat, no A/C! HELP!!
Call Comcast again..or if you want to attempt yourself (not suggested), here are instructions:http://www.radiothermostat.com/documents/CT-30-Operation-19apr10.pdf
View ArticleRe: New thermostat, no A/C! HELP!!
Have already done both. Called emergency HVAC and they laughed when I said Comcast and then proceeded to tell me they could look at it...for $300
View ArticleRe: New thermostat, no A/C! HELP!!
Start by making sure the same colors on the terminals on the thermostat back plate. Connect to the same terminals at the furnace. Also with the CT-30. You have to go through the settings while it is in...
View ArticleHow To Set Up Alarm Delay
Hello, How do I change the delay when a door is opened to when the alarm goes off in the Armed Stay mode? For example, let's say in the Armed Stay mode your front door is set to allow the front door to...
View ArticleRe: How To Set Up Alarm Delay
I'm pretty sure you cannot do these settings yourself...you need to call Comcast, and get a technician on site to make these changes...if you find out otherwise, please post here...
View ArticleRe: Arm night with motion
LehighLuke, Your informatin is correct. However there is a serious bug in the system when using "Interior Follower Arm Night". The bug is that all the motion detectors programmed as Interior Follower...
View ArticleIssues with my home security screen
Last night a came home and attempted to set my alarm from the tablet touch screen. Everything on the touch screen will not work! Its like the touch screen and tablet are frozen and every few minuets...
View ArticleOutdoor motion sensors
When will there be an outdoor motion sensor available?I've got great coverage inside my home, but the camera I have overlooking my vehicle parking can only be set to record 15 seconds every 5 minutes...
View ArticleRe: Issues with my home security screen
Yeah, we have the same issues. We have actually had the touchscreen replaced by a new one since it was happening so much, but its even happening again with this new one. It's a crappy outsourced piece...
View ArticleRe: Outdoor Camera Video Motion Sensing
You are absolutely right. Comcast's outdoor cameras are useless really! We were led to believe by the sales rep that these were real surveillance cams. We asked many questions prior to switching from...
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