Re: Thermostat Error Message
It means that the Radio unit in the thermostat is not connecting to the servers. You can try taking off the top cover of the thermostat and press the reset button to reboot the thermostat. Then press...
View ArticleRe: New home security installation concerns, lies?
Comcast's Home Security has back-up wireless system & alarm monitoring ??Never seen that mentioned in the info at site, The OP's current other co's system probably does have it.
View ArticleDimmer switch
How does one go by getting their dimmer switch replaced. The Xhome protection plan was purchased at time service was ordered.
View ArticleRe: New home security installation concerns, lies?
Rjmmoon wrote:WHAT DO YOU MEAN AS BACK-UP? It was said in message-9 : refering to Comcast home security .... "The service has a cellular backup built in, so no you are wrong. If someone cuts the...
View ArticleRe: Xfinity Home Security and routing questions
Can someone please help me. I just switched over to FIOS (TV and Internet) BUT I still have Xfinity Home Security as I am in a contract for another year. Well, I am using the Netgear router along with...
View ArticleRe: Xfinity Home Security and routing questions
hmmm , seems like your app is connecting via wi-fi in the house. i would turn off the wi-fi on your phone and try and connect via your cell service. good luck!
View ArticleRe: New home security installation concerns, lies?
Just as other providers use a telephone line as their primary connection to the central-monitoring station, Comcast uses your broadband Internet connection. Comcast includes cellular backup for no...
View ArticleRe: Zone communication failure
we did replace the sensor, but it went off again a few days later. We moved the touchcreen to the kitchen, which is closer to the problematic sensor, and then the touchscreen lost connectivity with the...
View ArticleRe: Xfinity Home Certificate needed by insurance company
Andrew - Same question here. My insurance company is now asking for proof of alarm and fire monitoring. I thought I remember seeing a link in the portal where you could just download one, but I...
View ArticleRe: Armed stay
So with alarm stay the alarm can be on while you still walk through the house with out it going off
View ArticleRe: Xfinity Home Certificate needed by insurance company
Makes no sense to me, but it turns out you have to schedule a tech to come out and drop off the certificate in person. Comcast knows what you have and can look at your system remotely. But that is...
View ArticleRe: Audible alarm for purchase???
The remote siren plugs into an electrical outlet (and has built-in battery backup). So you can place it anywhere you have an outlet. You will want to place it away from sound dampening furniture and...
View ArticleRe: Audible alarm for purchase???
If anyone needs one, I can get them for about half price...send me a Private Message with your phone number...
View ArticleRe: New home security installation concerns, lies?
There's a SIM card in the touchscreen, that's where the cell back up comes into play
View ArticleRe: Audible alarm for purchase???
Post removed, do not trust anyone asking to sell you something or the phone number.
View ArticleRe: Armed stay
Lamont1wright wrote:So with alarm stay the alarm can be on while you still walk through the house with out it going offYes, with Arm Stay or Arm Night
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