security wall key pad
It would be helpful if the keypad thats mounted on the wall lights up (RED)when the security is armed / unarmed (GREEN). This would prevent a lot of false alarms... Just saying....
View ArticleRe: security wall key pad
Just check the System Status 'star' key. Anything else and your keypad battery would soon do dead -Press the system status button to show the current status of the security system. The button that...
View ArticleImproper installation at my neighbors condo
Moved to customer service forum, not a Xfinity Home question.
View ArticleCAN'T HEAR THE WARNING CHIMES! HELP!
We have found one very significant shortcoming of the Xfinity Home security system, and that is that the touchscreen control is the only piece of equipment that will make a sound. Therefore, for...
View ArticleRe: CAN'T HEAR THE WARNING CHIMES! HELP!
It is my understanding and opinion that it is what it is; you cannot do what you want to do, although it makes sense...your old system had hard-wired keypads that had audible alerts; the Xfinity home...
View ArticleRe: CAN'T HEAR THE WARNING CHIMES! HELP!
UPDATE: I received a call from a Comcast rep yesterday shortly after posting. The rep informed me that there is (or maybe he said there will soon be and I misunderstood the timing) a speaker that can...
View ArticleRe: CAN'T HEAR THE WARNING CHIMES! HELP!
Probably someone fooling with you...nothing exists, and highly unlikely they will do anything about it...can you see where it would plug into the touchscreen??
View ArticleRe: CAN'T HEAR THE WARNING CHIMES! HELP!
You are correct. Got a call from a different rep indicating that the first rep was mistaken regarding any sort of add-on speaker. In an age of wireless communicaton it's hard to fathom how Comcast...
View ArticleReceived upgrade notices but modem is DOCSIS 3 but Arris EMTA is old.
I have a 'customer owned' modem and is DOCSIS 3. However the EMTA is an Arris 402 and on the end of life list. I don't want to go through the Comcast upgrade Web site and end up getting a cable modem...
View ArticleMoving - transfer services
I feel like I've been duped, but maybe it's my poor memory. We installed HOME over a year ago, and I swear I remember someone telling me, or reading, that Comcast will "move" your system (moving...
View ArticleRe: Arm night with motion
dlandhome - can you arm the system from your phone or computer to solve this? Sorry if this has already been answered.
View ArticleRe: Armed stay
Arm NIGHT is instant alarm any door/window sensor is triggered, but it does not arm motion sensors (so you can walk around). Arm STAY is the same, but it is not an INSTANT alarm if a door/window is...
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