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Re: Xfinity Home Certificate needed by insurance company

Click on my name, scroll down to send private message

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Re: Xfinity Home Certificate needed by insurance company

I sent you a pm

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ADT system

Can I use my old security sytem hardware?

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Re: ADT system

You can use your existing system with Xfinity Home. You would have to contact Xfinity Home Security sales and they can give you more information.

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Re: Loosing Connection to Thermostat/Control Panel freeze

Have you tried to reset the thermostat along with rebooting the touchscreen? You can see more info on troubleshooting for your thermostat:...

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Re: Battery replacement for sensors

You can always contact Comcast to have batteries sent to you without charge, if you have the 350 or with a warranty with 300. They do allow you go to and by from store.comcast.com or from any other...

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Re: Two Xfinity Home Control Panels

Has anything changed with this?  Can we yet add a second panel?

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Re: Two Xfinity Home Control Panels

Just call Comcast and ask.

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Modem/router problem

Moved to home networking forum, not a Xfinity Home question.

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Re: Loosing Connection to Thermostat/Control Panel freeze

benwal91 wrote:Have you tried to reset the thermostat along with rebooting the touchscreen? You can see more info on troubleshooting for your thermostat:...

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Need Alarm Certificate for Insurance Company

I desperately need an alarm certificate for my insurance company.  I have called Customer Service, Tech Support, and been transferred to other departments many times.  I have spent countless hours...

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Re: Motion sensor help

We are having the same problem, our 40lb dog with an 85lb limit sensor is setting off coming down stairs....the teck mounted right across the stairs so that is the first mistake on their part.  I also...

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Slow /sporadic connection issues

Not *Xfinity Home Security device* related.

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Camera questions

I am a new Infiniti home security user, so please excuse me if I am posting in the wrong section. Just a couple of quick questions pleaseAny chance that xfinity will soon offer motion sensor cameras?...

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Re: Camera questions

I have not heard of any developments on these issues.

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Re: Need Alarm Certificate for Insurance Company

There is another thread in this forum. Read it and see how Comcast can help.

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Re: Loosing Connection to Thermostat/Control Panel freeze

First thing you should always do when having trouble is to call Comcast...they will try to help over the phone or send a tech out to you!

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Re: Home security camera goes on and offline constantly

If it does not go off line it goes white?Every night is goes white with lines up and down.Then works most of the time in the day, might drop off a few time.The big problem is nights, no picture just...

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Re: Xfinity Home Security and Connectivity Issues

Marked "solved" thread now being closed.

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Re: Xfinity Home Security and Connectivity Issues

what is going on with xfinity security home alarm system...WE CANNOT ARM OR DISARM FROM INTERNET OR MOBILE PHONE APP.THIS HAS BEEN GOING ON FOR OVER A MONTH...PLEASE ADVISEFEELING FRISTRATED WITH...

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