Re: Xfinity Home tablet Firmware Upgrade & Light Issue
I have been trying to add a camera but locks out during firmware upgrade. Comcast has tried to push an upgrade to the touch screen for two days and it stops on there end at about 50%. Unable to...
View ArticleNo Add Camera option on Console
I've bought an extra camera but my console does not have Add Camera option.It only has Edit Camera. I already have two cameras so I should have extended service. Also on the XHPortal, there is no...
View ArticleRe: No Add Camera option on Console
If you are paying for the extended service, you should be able to have a total of 6 cameras. If you can't, call Comcast and resolve with them.
View ArticleRe: Ecosaver lowering temperature
I am having the same problem with the thermostat, I want it to follow MY schedule, not the EcoSaver's, how do i disable it?
View ArticleRe: Xfinity Home Security and routing questions
I have the Big Bundle: X1, XH, XI, and XTelephony Xfinity Telephone/Internet Modem: Arris TG862 (disabled the WiFi; not bridging, four Ethernet 10/100/1000 ports active)Xfinity Home Security Router:...
View ArticleThermostat/smoke/water sensor
I called Comcast a few minutes ago to have a second thermostat, a smoke detector and a water sensor added to my system. I was told that the smoke detector was not available and that the thermostat and...
View ArticleRe: Xfinity Home Security and routing questions
So if I am reading your post correctly, you are plugging your home router into port 1 and the XH router into port 2 of the Arris TG862? The Xfinity Telephone/Internet Modem I have is the Ubee dvm3203b...
View ArticleRe: Thermostat/smoke/water sensor
No, but unfortunately that's how everything works these days. We just have to cope and continue trying. If you would like to purchase these items along with assistance in installing, send me a PM with...
View ArticleRe: Ecosaver lowering temperature
Just set it on HOLD and control the temperature manually from the thermostat, smart phone, iPad/tablet or computer!
View ArticleRe: Door locks?
http://www.lowes.com/cd_Safety%20and%20Security%20Kit_663889394_?cm_mmc=search_google-_-Lowe's-Iris-Brand-_-Iris-Home-Security-_-+iris%20+security&k_clickID=2f78a9d0-7098-7109-9a92-00001160e8dc...
View ArticleIris Compatibility
http://www.lowes.com/cd_Safety%20and%20Security%20Kit_663889394_?cm_mmc=search_google-_-Lowe's-Iris-Brand-_-Iris-Home-Security-_-+iris%20+security&k_clickID=2f78a9d0-7098-7109-9a92-00001160e8dc...
View ArticleRe: How do I reset the low battery alert after changing batteries.
Called Comcast again today. They told me to reboot the modem, then the router, then the touchpad and then reset the thermostat. That did it for me. Message is gone.
View ArticleRe: Door locks?
I just googled 'xfinity home door locks' and found several articles that said that Comcast should be integrating door locks into their available options shortly...
View ArticleRe: Iris Compatibility
The Door Lock you show is "Z-Wave" communication protcol, not "Zigbee". Xfinity Wireless Home Security uses Wireless 2.4Ghz Zigbee Devices, so be careful what you buy and try to make work on your...
View ArticleRe: Door locks?
I too was doing some automated door lock research and as long as these will be Wireless 2.4Ghz "ZIGBEE" Wireless Protocol Locks, then they look like they MAY work !!! I only say MAY, because I have...
View ArticleRe: Door locks?
But again, as I said in ohter posts, MAKE SURE that the device is "Zigbee" !!! Not "Z-Wave" !!! And also make sure that ALL Wireless Devices are on the 2.4Ghz Frequency - to be able to communicate...
View ArticleRe: No Add Camera option on Console
duongrn wrote:I've bought an extra camera but my console does not have Add Camera option.It only has Edit Camera. I already have two cameras so I should have extended service. Also on the XHPortal,...
View ArticleRe: No Add Camera option on Console
ComcastJoseph, cameras can be added by anyone...tech is not needed if you have the correct service. A service call is totally unnecessary...
View ArticleRe: Comcast Security
Hi geoffrey73 Thanks for contacting us through the forums. I do apologize for the inconvenience of not getting your XH services. I reviewed your account and saw that we already have an appointment...
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