BAD CUST SVC Alarm is disarmed 14 hours in future/can't be disarmed w/out...
I just hung up with Rich in "Customer Service" regarding ticket # CR415849933. I am extremely angry. This morning at 5:31a I received an email that my system has been disarmed as of 7:24p Dec 2 (Yes,...
View ArticleRe: BAD CUST SVC Alarm is disarmed 14 hours in future/can't be disarmed w/out...
Hey I am having a similar issue. I armed my system this morning and now on the website and on my phone it is showing as my system being disarmed. I try to re-arm it and I get an error saying the...
View ArticleCertificate of security needed for insurance
I need to obtain a certificate proving that I have security for my insurance. The Tech gave me one on install but I can't find it. How do I obtain a copy?
View ArticleRe: Pairing another motion sensor with touchscreen?
I did the same same thing and paired mine up no problem. Inbox me at cfdc@comcast and I'll give Ya some tips
View ArticleVisonic CO2 sensor
Can anyone tell me how to default this sensor back to factory so I can pair it up again??
View ArticleService Outage setting off my home alarm system
Three times in the past 6 months I've been woken up around 2:00 am by the sound of my home alarm system siren going off. This is not a ComCast alarm system. It is a DSC system installed and maintained...
View ArticleRe: How do I reset the low battery alert after changing batteries.
I fixed this problem by pressing the reset button on the thermostat (NOT the touchscreen). Pop the top cover off the thermostat and the reset button is on the left. I didn't need to hold it in; just...
View ArticleRe: Security touch screen wall mount
Can someone confirm that there is no mount for the XFinity touchscreen, if so, I need to call them and have it all removed. There is nothing worse then looking at wires all over the place.
View ArticleRe: Security touch screen wall mount
The touchscreen does not mount on the wall. It is really no different than a digital photo frame sitting on your dresser or nightstand or countertop.
View ArticleRe: How do I reset the low battery alert after changing batteries.
I had tried the Reset from the thermostat and it didn't work for me. I'll try again, and if that doesn't work I'll try the delete thermostat and add new and will post my results.
View ArticleRe: How to contact a MGR or Tom Karinshak for assistance?
Well please let me know how to contact this gentlemen to resolve my problem cause I am at my end with comcast.
View ArticleRe: How to contact a MGR or Tom Karinshak for assistance?
Can you please explain how your company can continue over and over again make so many mistakes and then continue to raise prices to your service. Then when you call customer service to resolve the...
View ArticleRe: Visonic CO2 sensor
I don't believe it is explained here, but here are the instructions. You can try removing the battery, or remove the devise from the touchscreen, then removing and reinstalling the battery...let us...
View ArticleRe: How do I reset the low battery alert after changing batteries.
I also tried resetting the thermostat and it did not help. Message still shows on the touchpad. I replaced the batteries again just to be sure, no change. The strange thing that is happening is that I...
View ArticleRe: Will existing WiFi cameras work on this system?
Are you still having trouble with cameras? If you want to buy additional cameras for your Xfinity Home System, send an email to me and I'll help you with that.osmargadf@hotmail.com
View ArticleRe: Will existing WiFi cameras work on this system?
ATTENTION osmargadf Your post was removed to a secure area out of public view because it violates forum posting guidelines.Forum Guidelines state >>> clickable link...
View ArticleRe: How do I reset the low battery alert after changing batteries.
I think there is another screen you need to find to wipe out these messages...I don't recall what it is called, but Comcast helped me a while ago to get rid of the message....try going to the bottom of...
View ArticleComcast Security
Security reports no "Broadband", yet router appears OK. Because of this I am not getting email alerts when system is armed or disarmed or an alarm is in progress. This is not acceptable.
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