Re: How do I reset the low battery alert after changing batteries.
Just happened to me..low batteries. Had to follow these steps as others have recommended, AFTER installing new batteries (behind bottom cover, which slides forward):1. Power off Comcast modem, then...
View ArticleXfinity Home touchscreen
My touchscreen has lost connection with the xfinity system. I tried all the steps they sent to me via email to address disconnect the box, wireless router, security router but when I try to bring up...
View ArticleRe: Xfinity Home touchscreen
You need to have a tech in to probably replace the touchscreen or router.
View ArticleRe: Xfinity Home touchscreen
Hi sjepp1 I just took a look at your account and saw that the system has completely lost communication. I went ahead and scheduled a tech so that we can get the system back up. I sent you a private...
View ArticleRe: Xfinity Home touchscreen
My touchscreen has locked up . All I get on the screen is the time.
View ArticleRe: Xfinity Home touchscreen
I went ahead and got a tech scheduled richard5419, looks like the system lost all connection. I sent you the confirmation via private message. ThanksJoseph
View ArticleRe: Xfinity Home touchscreen
I got a software update for my touchscreen this morning, and after that it went dead. It won;t power on now, and it seems my system has been disconnected. I cant set my alarm from mobile or the...
View ArticlePower outage wiped the system?
We had a 2h power outage yesterday and when I came home i found the Touchscreen's blue LED on. Tried to troubleshoot but it even rejected the mastercode. Went to the web app and found all pass codes...
View ArticleRe: Xfinity Home touchscreen
Hi dropkick03 I reviewed your account and it shows that all communication is lost, i went ahead and scheduled an appointment for you, i sent you the details via private message.I did have a some...
View ArticleRe: Xfinity Home touchscreen
I tired this but dont see a reset button on the back of mine
View ArticleRe: Xfinity Home touchscreen
Hi darlabill Is your touchscreen blank or frozen? When you remove the stand there should be a tiny hole on top left side of where the battery is.darlabill wrote:I tired this but dont see a reset button...
View ArticleRe: Power outage wiped the system?
Hi sepiroth887 I do apologize for the system not coming back up and updating, we would definitely need a tech if it does not come back up. I reviewed the account and it is showing that its back up.Let...
View ArticleRe: Xfinity Home Certificate needed by insurance company
ATTENTION jmniet Your post was removed to a secure area out of public view because it violates forum posting guidelines.Forum Guidelines state >>> clickable link...
View Articlesensor sounds
I can not seem to hear the different sensor sounds, in order to pick which one I want. I get to the screen with all the different sounds but I touch the sound name and I do not hear any of them. What...
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