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Re: Certificate for Xfinity home for Insurance Comoany

Hi mcprice07 I just sent the certificate to your comcast email. Thanks,Joseph

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Would like to switch Wink supported devices to X Home. When will that be...

I currently have several devices running on a Wink hub.  Two Lutron dimmers, a GE/Quircky Overflow and a couple of door/window sensors.At INTX in heard that, in the near future, I would be able to...

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Re: Visonic Carbon Monoxide (CO) Sensor Removal Letter!

I'm sure they studied their options and decided that they would no longer support this device or any other similar device. Unfortunate, but that's what we get...

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motion detector

Quick question. I comcast install put a motion detector in the front hall located on a wall in a corner facing the frontdoor. Its somewhat in an angle towards the door. The on the sides of the door is...

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Is Puerto Rico considered a long distance phone call?

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Security Camera

I need someone to come and checkout why I am not able to see what is going on in the back.  I get a message when I try to turn the camera on that states:  "Could not connect to camera/communication...

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Re: motion detector

It's possible...

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Re: Multiple Touchpads?

Try it and let us know...

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Re: thermostats settings fan and hold temp

I also have the same question concerning the HOLD setting, and have checked out numerous other sites, none of which could answer my question. What does HOLD hold?  The present temp, the desired temp,...

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Re: motion detector

The motion sensor actually works as a heat sensor. It's looking for heat travel from one part of the room to the other. Therefore the motion of the trees outside should not affect the sensor.

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Re: Security Camera

The first thing you should do is check the camera and make sure it has to green lights still live on it. It has only one light that means it has power but no connectivity to your network. Make sure...

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Re: Wireless repeater for home security

The good fix for this is took the camera up with home plugs. It's a technology that uses your home electrical system to transfer data. You can purchase your own or have Comcast install them. You will...

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ALERT - The backup battery power levels are low.

My alarm panel has been spitting out this error for a week.  It's plugged in.  No reason the battery shouldn't be charging. Any ideas?  Maybe just a reboot?

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Camera lagging bad.

Ok so i Hanne the cameras with my xfinity home system. They lag really bad like 3 to 8 seconds on the tablet that comes with the system. Pretty dead on with the app though. So i had a situation where i...

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"system starting"

my touchscreen is not working, and just showing the "System Starting" error.  removing the power cord doesn[t help - must have an internal battery. I can't seem to figure out how to get the stand off...

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Re: wireless keypad

I keep getting a "keypad keypad tampered" error msg on the LCD controller and also the keypad has not been able to talk to the state multiple times (it's top lights just flash sequentially). Popping...

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Alarm Certificate

How do I get a copy of my alarm certificate to send to my Homeowners insurance for proof of security

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Re: Alarm Certificate

duncan50,  I have sent you a private message to further assist you.

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Re: Xfinity motion sensor never picks motion.

Thanks for this. I thought mine wasn't working. 

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Re: Camera lagging bad.

It happens to me when the camera is too far from the security router. It starts lagging and sometimes even no video at all. When you move it closer it typically gets better. I am planning on getting a...

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