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Re: New Style Xfinity Keypad

On the back of the keypad is a tab, called the "tamper switch" that is pushed when fully seated on the wall cradle. To pair, follow easy steps:1. Remove BOTH batteries2. Depress tamper switch (hold...

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key pad and sensors

equipment was installed in les than 6 month and is not reliable at all lost sensors comunication and key pad conclucion my home is NOT SECURE AT ALL  

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Installation Problems

I orginally scheduled an installation for today several weeks ago.  I told the scheduler that we already had a system and this would be a take over.  She said that was no problem and scheduled it for...

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Re: Arm Night Mode and Motion Sensor

My motion sensor is armed in stay mode, which is a mistake.  How can I disarm the motion sensors as we have occupants and pets walking through the house at night?

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Re: Arm Night Mode and Motion Sensor

I have the one in my living room set for interior follower.  When I have the alarm set for night mode the motion sensor will not activate the alarm when I walk through the room.

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Limited camera on viewing Home Security

why can I only see 2 of 3 cameras on the new version...

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Re: New Style Xfinity Keypad

That's for the info. That worked perfectly.

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Re: Silencing zone sensor beeps

Go to settings, then touchscreen, then sound configuration, then hometone configuration. From there you can change the tones or silence then completely.

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Re: Chamberlain Garage Door MYQ

It's added now. Sweet

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Camera Video

Can someone tell me, if an alarm does not go off then there is No way of checking the video footage.   We had a battery stolen from under the hood of our truck last night and we can't seem to get any...

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small but annoying issues

Time freezes on Security pad periodically and must be reset. Next, sound on TV changes with channel change and commercials. I thought their was a law preventing this. Finally and really bothersome is...

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sensors

how do you change the battery on the sensors

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Re: Adding a second touchscreen?

Will this ever be supported?  Having a two story house, this would be a very nice feature.  Also the APP is not an option as:1)  You don't support windows phone 7, 8, 8.1, or 10 at this point.2)  Your...

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Home system is lacking simple sensors

When will Xfinity offer such simple devices like power outage monitoring and temperature monitoring? These sensors are some of the most basic sensors for home monitoring but not offered through Xfinity...

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Thermostat won't work with my furnace

Recently I had the Comcast home security package installed.  When they installed the home thermostat that was part of it, the technician said it was all up and working.  Then left.  This was about 3...

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Xfinity Internet not appearing in account

I have tv and internet with xfinity, but internet is no longer appearing in my account as of 2 days ago. So it looks as though I just have tv. However, my internet is working just fine. Because of...

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Re: Xfinity Internet not appearing in account

Realized I posted this on the wrong board. I've reposted under my account.

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Re: Adding a second touchscreen?

I use the Home App. Cameras are Live. Turn ipade sideways. Switch option on ipad to never turn off. Works like a charm.

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Re: touch screen not connecting

Yes, I was able to set the alarm this morning but no access to apps or cameras.

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Re: touch screen not connecting

I could set the alarm also but that doesn't mean it has connection to any emergency agencies if something were to happen.

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