Special "panic" disarming capability?
Does xfinity home have any kind of capability where if someone follows you into the house and forces you to disarm the system, you can enter a special code which will disarm the system AND call the...
View ArticleSecurity monitoring center
Can someone answer the following questions: 1. Once the house alarm is set off, what is the response time for the security monitoring center to call you to ask if there is a problem? 2. Once the...
View ArticleHome Security Certificate needed
I need to get home security certificate for my homeowners insurance. Please tell me how what's the fastest way to get one.
View ArticleRe: Home Security Certificate needed
http://forums.xfinity.com/t5/XH-Devices-and-Equipment/XHome-National-Alarm-Certificate-Now-Available-in-My-Account/td-p/2610846
View Articleno videos being recorded
For the last week we haven't had any videos recorded of who is coming and going from our house. We had a new router installed last well because we had no service for a week so I don't know if its being...
View ArticleRe: Visonic Carbon Monoxide (CO) Sensor Removal Letter!
Dryan38 were you able to pair with your X-Finity alarm? Dryan38 wrote:Hi has anyone been able to pair their sensors with the system, I'm planning on buying one from eBay it's the original Visionic...
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Re: Visonic Carbon Monoxide (CO) Sensor Removal Letter!
Hello all, By the way, I did finally get my letter and old CO Detector send back envelope and $100.00 gift card about 3 months ago. Yes, this new CO Detector worked AOK for me !!! ZigBee CO Sensor...
View ArticleRe: Special "panic" disarming capability?
Yes there is a duress code used to signal the silent alarm. To change your current duress code, on the touchscreen with the system disarmed:1 - Go to settings2 - Enter master pin code (typically the...
View ArticleRe: Home connection
Was the hub reset with the pinhole in the back? If so, it would have been removed from the account. When the hub was first received, you followed the activation setup to get the hub setup and online....
View ArticleRe: Arm Night Mode and Motion Sensor
Jcohee4738 wrote:Thank you for your response. You were kind of reading my question correctly. So in order for me to have only 1 entry/exit with a delayed response, I need to have a technician come out?...
View ArticleRe: no videos being recorded
The most often reason for this is due to the touchscreen or hub being offline. At this point in order to properly assist you, I would need to know if you have the touchscreen or hub. If you have the...
View ArticleRe: Arm Night Mode and Motion Sensor
Check out the post by spacecadet57 above. You can access the settings yourself. I was able to change my motion sensor so that it arms in night mode. You can set the delays on the various sensors as...
View ArticleFED UP
My home security system has not worked in almost a month. I have called and called, placed on terminal hold and nobody returns my call. When I finally get someone they ask me questions for about 20...
View ArticleThermostat Choices
Considering adding Comcast Home to replace existing ADT system. Interested in adding smart thermostat to package. Understand Nest thermostat is available thru Comcast...Is this a standard choice or an...
View ArticleRe: Arm Night Mode and Motion Sensor
I have 3 motion detectors. One in my living room that I have set for Interior follower. This allows me to move about and not set the alarm off. It is only acttive in away mode. I have another in a...
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Re: Thermostat Choices
Hi Placita Pro... I have a Thermostat connected to my XFINITY Home system and love it. Right now, it looks like there is support for Nest 1st, 2nd, and 3rd generation thermostats. They are part of the...
View ArticleRe: no videos being recorded
There is a green check for broadband but a red x for cellular
View ArticleRe: no videos being recorded
We rebooted the touchscreen and still no cellular connection. The cellular signal strength is 4 bars -73dBn 3g
View ArticleXfinity Home Self Help and Troubleshooting Articles
We have added a new Xfinity Home subforum that contains self-help and troubleshooting articles so they are easy for users to locate. These can be found at the link below or by navigating to:Comcast...
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