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Re: KNOWN ISSUE: Weather Channel App Not Updating
Looks like it is now working, thanks.....had no idea how much i relied on that little piece of info on the touchscreen.
View ArticleShould I have done Xfinity Home takeover vs new wireless system?
I recently decided to ditch ADT and go to Xfinity home for our alarm service. We had a wired system with ADT that included 4 door sensors, motion detector, and 2 keypads. When I was setting up the...
View ArticleWeather.com app
Weather.com app is stuck showing temp @ 52 degrees. I've uninstalled and reinstalled app. Restarted device.Radar updates fine. Time and date are current??
View ArticleWeather.com app
Weather.com app is stuck showing temp @ 52 degrees. I've uninstalled and reinstalled app. Restarted device.Radar updates fine. Time and date are current??
View ArticleRe: Weather.com app
Hi dvrdave & ckatro -- I've pulled up both of your accounts to investigate further. Ckatro - I've rebooted your touchscreen remotely. Could you look to see if your Weather App is updating now?...
View ArticleRe: Should I have done Xfinity Home takeover vs new wireless system?
Hi Jrj- can you pm me your telephone number and I can call to discuss. I'd recommend the takeover to reduce duplicate equipment. Do you have and smoke or CO sensors with adt? Xfintiy home can take...
View Articlewhen/how was the thermostat's time/day got programmed?
I did a soft reset(code 4100) on the thermostat since it re-acted to remote commands very slowly, and now the time and day are off, and I can't force any way from touchscreen/portal to have it...
View ArticleRe: when/how was the thermostat's time/day got programmed?
I searched the forum, and did a re-pairing accordingly, which not only re-programmed the clock but also made the thermostat react to remote commands much faster! don,t know why, but happy to have...
View ArticleRe: Should I have done Xfinity Home takeover vs new wireless system?
Hi jrj221 -- I've pulled up your account & passed it along to the appropriate team. They'll reach out to you by phone to discuss. Thanks! Rachel
View ArticleRe: 3 way light switch
Hi there - Lutron's Caseta Wireless products support 3-way lighting configurations and are compatible as part of the Works with XFINITY Home program. See below for a link to a help article about...
View ArticleWas going to sign up for comcast security then remembered all the issues with...
Was going to sign up for comcast security then remembered all the issues with cable and internet so I think it's best not to. All the internet communication equipment issues. xfinity TV quality and...
View ArticleService is HORRIBLE
Been 2 months now and I still have no internet connection to my security. Guy on the phone tells me to go to chat on internet and they wont even let you get on. I have never been so frustrated in my...
View ArticleKeypad comunication failure
The tech who installed our keypads put one on the wall with TAPE. I told him to use screws, but when I wasn't looking.... Anyways, it fell off wall. Next tech came out and installed it properly,...
View Articlecamera
we had someone break into car and camera was right on car..how do I get video from last night?
View ArticleRe: camera
Do you have 24/7 live video recording service? Did you see the theft and tell the camera to caputre a video clip? If not, then unless you had a rule set up with a motion sensor telling the camera to...
View ArticleRe: 3 way light switch
Thanks, but am hoping for something that is completely integrated into the Xfinity system. The Lutron switches won't show up on the touchscreen, TV app or web portal. Until then, they are very...
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