Re: Keypad comunication failure
XFINITY Home security customers should have a technician complete a reconnection of a sensor or keypad to their system. This isn't something a customer can complete on their own.
View Articlepet imune motion detector??
i am new to the xfinity alarm system when installed we discussed that the dog @ 17 lbs would not trip the motion detectorbut as we are setting the away mode it always trips the motion detector and sets...
View ArticleRe: pet imune motion detector??
most new installs use the Visonic Next K9-85 that is suppose to be pet tolerant up to 85 lbs. Now that being said if the pet is moving alot in the area of the sensor then it could still set off the...
View ArticleRe: pet imune motion detector??
This is the same thing I did (still have mounted about 6 feet up on the wall, just turned upside down) and I have 3 rottweillers. They have never set the alarm off. The original tech who came to...
View ArticleRe: pet imune motion detector??
Thank you for your inputI owe you a cup of favorite beverage.
View ArticleSECURITY SYSTEM
NEED TO KNOW IF BY SECURITY SYSTEM CAN BE UPGRADED TO INCLUDE A CAMERA FOR OUTSIDE MY HOME
View ArticleRe: SECURITY SYSTEM
USNCHIEF1 wrote:NEED TO KNOW IF BY SECURITY SYSTEM CAN BE UPGRADED TO INCLUDE A CAMERA FOR OUTSIDE MY HOMEHi USNCHIEF1! Yes, you can add an additional camera for the outside of your home. It's best to...
View ArticleRe: Service is HORRIBLE
Hi TheKragerman -- Apologies for this issue not being resolved. I've forwarded this on to your local area leadership team to review and resolve. You'll be contacted with an update for what can be done...
View ArticleLabels
I have a Dell Computer and Windows 10 and need to make labels. I had no problems making labels with Windows 7, now I am unable to figure out how to prepare labels to print. If you can help this...
View ArticleRe: Ability for Outdoor Camera to Record on Motion
Yea you are offering 24/7 recording for $9.95 per camera ... this is a feature that should be part of the security to start with!!!! I'm not about to fork over another $20.00 per month for an inferior...
View ArticleRe: Ability for Outdoor Camera to Record on Motion
If you're having issues with your system allow me the opportunity to investigate and correct them. I'd be more than happy to call you to discuss.Please pm your contact info and we can arrange a time....
View ArticleXfinity Home - Door Lock Purchase and Installation
I've seen a few forums on compatible door locks to work with Xfinity Home Security. I'm looking to purchase and install a door lock, and I have a few questions. What door lock models and...
View ArticleRe: Ability for Outdoor Camera to Record on Motion
I totally agree. At minimum, the motion sensor feature should be turned on so we can at least record a 15 second clip when motion is detected if we don't want 24/7 recording (but that wouldn't be a...
View ArticleRe: pet imune motion detector??
I had the same issue. I was told anything under 50 lbs should be fine. Apparently, weight has nothing to do with it. Our two motion sensor were covering an area that included staircases (one lead...
View ArticleRe: pet imune motion detector??
so the rays of the motion detector when placed correctly shoot mostly down. by turning it upside down the rays shoot mostly upward thus making a pet curtain (no rays) at a lower elevation but this...
View ArticleRe: 2-way communication.
I would think with either a panic button or with a tripped alarm.
View ArticleHow do I run a camera wired not wireless?
Does the camera pair with the console or the router? How do I run a camera wired not wireless? The camera is too shielded for a wireless connection.
View ArticleRe: How do I run a camera wired not wireless?
Asuming you have the netgear router in place, you can hook up the camera directly to one of the 4 ports onto that router. Just make sure you use the white split cable to hook it up. The split cable...
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Re: Thermostat cool 2
Not 100% sure about this, but this is what I think/guess. Your AC might have two stage cooling (lucky you), so it will indicate this on the thermostat when it's active. See :Thermostat:...
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