Unhappy and never working product
Dear Comcast, my name is William, I have been a customer of Comcast for the last 3 years since I moved back to Western Washington. One of you wonderful corporate representives just called me to confirm...
View ArticleRe: Need Camera Advice Please
Very glad I didn't hold my breath waiting for a reply to my post (above), lol. For anyone interested, I resolved the issue on my own.Only to have it followed by intermittent connections for internet,...
View ArticleRe: Really, $600 Xfinity Home, Really?
Problem is they'll charge you a huge termination fee if you try to leave. Our system has never worked properly and if we were to cancel our termination fee would be over $500. That's how they'll keep...
View ArticleRe: pairing sensors
Had to have a tech to come by and pair the sensors, he said they don't allow the end user to have the option of logging in and pairing the sensors, didn't have to pay because of the contract I have,...
View ArticleBuying a New Gateway
I need to reduce my Comcast cable bill. I'm going to buy my own gateway.The Motorola SURFboard Gateway SBG6580 DOCSIS 3.0 Wireless N Cablegets good reviews. I plan to be a heavy user of the "N" wifi....
View ArticleRe: Key Fob Range
Keyfobs were taken out of the package a long time ago. They are like garage door openers and have a range of about 20-25 feet.
View ArticleBait & switch
I diligently raced down to our Comcast store to get the free digital box before a certain date when they would begin charging. They gave us a bigger device for one TV and a smaller one for the other...
View ArticleRe: Xfinity Home Security and routing questions
So, after reading this, I'm getting ready to move the Xfinity supplied router behind mine, but had a couple questions first:I don't have any camera, just the touchscreen and sensors / alarms. 1) What...
View ArticleRe: Wireless Keypad Requiring Second Code Entry...
The solution I came up with was to bypass all door sensors & the system would arm without issue. I then added door sensors back in (one at a time, arming/disarming the system each time without...
View ArticleRe: Xfinity Home Security and routing questions
Chris, no ports need be open for their router to work AFAIK.It started working when I threw it behind my repeater. For assurance, I would still reboot the touchscreen, and perform a self test...
View ArticleTroubleshooting Panel Communication Failure
I have the following alert recorded via the web site: "ALERT - Having difficulty communicating with a sensor for peripheral Takeover 1" The Touchscreen has an alert at the same time, but it says...
View ArticleRenaming Lights
Greetings from Colorado; I have been able to rename my Zones to what I like, but I can't seem to find a way to rename Light 1 - Light 2 - Light 3 - Light 4. Anyone got some instructions? Regards,...
View ArticleRe: Xfinity Home Security and routing questions
I concur. The only thing I did was turn everything off first then brought up the cable modem first, my Airport Extreme second, Gig-e switch 3rd, then the XH router last.
View ArticleRe: Unhappy and never working product
For the first time since we installed the home security system it works. I have to arm it on my cell phone and the touch pad I paid $50 for upstairs is ecentially worthless. I still have to arm the...
View ArticleRe: Unhappy and never working product
I've been overcharged for their basic service for the past 6 months. Everytime I call I get the usual 'presss this button' or I get a person who says they have to investigate the situation....
View ArticleLost Pin Code
My son reset master pin pad code while we were away for a week and forgot the new code. What do we do now ?
View ArticleRe: Xfinity Home Security and routing questions
Thanks all, far as I can tell, everything is working great. Only thing I'd change is I wish I had done this months ago. -Chris
View ArticleShort Battery Life - Door Sensor
One zone in my security system continues to drain door sensor batteries within 30 days. Is there a remedy?
View ArticleTouchscreen
Is it possible to Directly wire up the touchscreen controller? Instead of using wifif? Can I just run some cat5E wire directly to the xfinity router from the touchscreen?
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