Re: Cisco DPC3939
Some areas now have the ability to eliminate the router and use the gateway. Even if you are in an included area you would need to get a tech out to do it
View ArticleRe: Cisco DPC3939
I tried to get a tech scheduled but the customer service Rep told me that it was not needed.
View ArticleRe: Lighting Controller, Unable to connect to home
I've tried those instructions over and over. I found it a few weeks ago, tried it with both my centralite's. I'm choosing add lighting device, and nothing ever pop's up on the screen to click. I've...
View ArticleRe: Lighting Controller, Unable to connect to home
You might just have bad devices....I've had a few...can you try another one? Can you return them? Get replacements? Where did you get them?
View ArticleRe: Lighting Controller, Unable to connect to home
I have three, one of them is working. Another was working, I had reset it to see if I could re connect it. The third one I bought from amazon, all ratings saying they work fantastic. Doesn't make...
View ArticleRe: Lighting Controller, Unable to connect to home
Try to return to Amazon and get a replacement.
View ArticleXFINITY Home Security System Control Panel and TouchScreen the WORST EVER!!!!!!
I bought into the wole home security with comcast last month, called had it installed everything was great.... untill Now, less than a month into it the camrea and screen stop working. I am so angry...
View ArticleTouchscreen
I found out that my touchscreen was not updated with the latest firmware.bwhen I called Comcast, they told me it's automatic, however if your alarm is set on AWAY MODE, it will not update...seems then...
View ArticleRe: Disable Eco Saver?
Hi jttdale, I put in a ticket to have ecosaver disabled on your account. Shannon
View ArticleWireless Thermostat
About a year ago, I had a wireless thermostat installed and my issue was that it would eat batteries. One of the posters, advised me to install a power converter to alleviate this issue. That worked...
View ArticleRe: Wireless Thermostat
Maybe you installed the wrong size transformer for the thermostat...might not be providing enough of the power requirement and its drawing power from the batteries?What is the voltage rating of your...
View ArticleDoes Xfinity Home support any motion detection cameras for outdoors?
I recently got Xfinity Home and it's an understatement to say how underwhelmed I am with it. I have a real simple use case - Take pictures when motion is detected at my front door. After calls to tech...
View ArticleRe: Does Xfinity Home support any motion detection cameras for outdoors?
That seems pretty ridiculous - that's a basic security function for most systems. Anyone have any insight on if Comcast will make any improvements to support this?
View ArticleRe: Lighting Controller, Unable to connect to home
So the last one that is working and is still connected, If I reset it and I'm unable to connect with that, there's no way all three controllers are bad, right? I'm starting to think the last version...
View ArticleCree Connected and Ge Link Bulbs not pairing.
I've tried to get Cree and GE bulbs which are zigbee compatible, but they get stuck at pairing on my touchscreen, I'm guessing that it's because Comcast hasn't added them to the device whitelist. I...
View ArticleRe: Cree Connected and Ge Link Bulbs not pairing.
No. But good luck. They don't listen to anyone!
View ArticleNeed Help Installing Home Camera
I received a indoor/outdoor camera with a package upgrade from Comcast. I have searched and struggled for two days trying to install the camera, but I have no clue how to begin. I went through the...
View ArticleMoving Personal Router to DMZ
Hi, I need to be able to portforward on my personal router. To do this I need to put my router in the DMZ of the Xfinity Router. This should be an easy process. I go to: Advanced Settings >...
View ArticleXfinty Home - personal router DMZ
Hi, This is 100% an xfinity home question. Do not move to another forum. I need to be able to portforward on my personal router. To do this I need to put my router in the DMZ of the Xfinity Router....
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