Re: Motion Sensor showing "Motion" on app and web portal
This is very discouraging and not worth the money if it is not protecting your home.
View ArticleRe: Motion Sensor showing "Motion" on app and web portal
I hope that comcast fixes this you can't sell a alarm system that Doss not work 😖
View ArticleRe: Enhanced Video MONITOR?
Thanks, I finally figured it out myself. I was curious because Comcast, naturally, never mentioned anything about the extra charge when discussing the price or during the install of the Home Security...
View ArticleRe: Xfinity home certificate for homeowner insurance
sorry to say trent but I just called and CAE sent me instructions on how to download something that does not exist...
View ArticleRe: home security installations: additional router vs managed switch?
Same experience here. I bought a switch and attached the router to it ( = "behind my router"). The switch isn't necessary; I just needed more places to plug things in. I do believe Comcast has...
View ArticleRe: Xfinity Home System lost connection......5 service visits in 6 months?!?
I am truly sorry there are other comcast customers experiencing the same b.s. I am with home security. I don't DARE imagine what I'd do in the event of a genuine HOME SECURITY EMERGENCY!! I guess I'm...
View ArticleRe: Xfinity Home System lost connection......5 service visits in 6 months?!?
If any comcast employees are given the task of actually giving a dawn by reading these posts, I would strongly urge management to seriously consider the option of allowing customers to be released from...
View ArticleNew supported devices
A Comcast technician told me that Comcast is finally supported other devices, like nest. There was an article a few months back about it. If anyone has a nest or zigbee lights or the August door lock...
View ArticleRe: I'm tired of this System not functioning properly.....
How does one get this new router. Is there a self install kit. I have had nothing but trouble with the thermostat not being connected in the portal and maybe this will fix the problem.
View ArticleRe: Enhanced Video MONITOR?
I've seen a few times where it was added and the customer was unaware. If you don't have more than one camera and you are only using it to live view, then you could have it removed.
View ArticleRe: I'm tired of this System not functioning properly.....
To get the XB3 installed to replace your router, call customer service and ask them to schedule a tech to come out and replace it. As far as trying to replace the routers with XB3 gateways,...
View ArticleHome security has not work properly in three weeks or more
My home security has not worked properly since 8/8/15.I was told to reset it and now it never works. I cannot use the keypad at the door, the tablet does not work and I cannot alarm my home. A tech was...
View ArticleHelp with Comcast modem,bundle and all in one printer and home alarm
How do I hook up HP Officejet Pro 8600 and home alarm system with Comcast phone and modem? A diagram would be helpful
View Articlechange battery notification
Hello all, my xfinity home alarm keypad has a low battery notification, which sounds like a door open notification. So I spent the night thinking a door was opening hourly. Is ther a way to change the...
View Articlevisonic 340 vs 320 window sensors
Is there a difference ? Amozon sells 320 and a better price than the 340 from comcast.
View ArticleMy Touch Screen Lost Power
No electricity the whole morning, finally got it back, and touch screen is unresponsibe! How do I set it back?
View ArticleXfinity Thermostat wiring problem
I am trying to replace an old LUX DH2120 thermostat with the Xfinity "Centralite HA" thermostat. No matter how I wire it, when I turn the system on, I get "heat", no cooling. My available wires are Red...
View ArticleRe: Xfinity Thermostat wiring problem
http://www.centralite.com/helpdesk/download_attachment.php?kb_att=41 You probably need to change the type of system you have( gas, electric or oil heating). If all else fails, call Comcast or an hvac...
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