Re: HOW TO FACTORY REST HOME SECURITY TOUCH SCREEN
Well was giving the installer's code to get into the touchscreen and before doing this everything worked without a problem when connected just no alerts were sent to my phone nor email address. I could...
View ArticleUNAUTHORIZED survelliance by disgruntled tech_shortsupport
I have been trying to contact comcast and its franchises over the past week to find out who investigates complaint about unauthorized installations of Comcast Home?? Can you all send a tech out? Now...
View ArticleRe: UNAUTHORIZED survelliance by disgruntled tech_shortsupport
TheyMADbutwatch wrote:I have been trying to contact comcast and its franchises over the past week to find out who investigates complaint about unauthorized installations of Comcast Home?? Can you all...
View ArticleRe: Xfinity Home Security Install Requires Additional Network Equipment...
jolisz: So I've had this setup for about a year now and I haven't been able to hack it correctly to suit my needs. They do take over your home network when you have this system installed and really...
View ArticleDOCSIS 3.0 modem for Xfinity home
I was sent a modem upgrade, but was told it wasn't compatible and sent it back. Has Comcast released a new 3.0 modem for home? I keep getting phone calls to upgrade.
View Articlecameras
my camera are not showing up on my tablet nor the app for my phone. its been like this for days. and i need to be able to see whats going on with my home 24/7 i need it fixed. without somene coming to...
View ArticleRe: cameras
call xfinity home support...they might be able to help you troubleshoot over the phone.
View ArticleRe: cameras
Hi, Can you please provide more detail on your issue? Did this just happen? What app are you using (can you provide version)? Can you still view your cameras on the web portal? Thanks,Shannon
View ArticleRe: Display monitor
Hi, Are you refering to the touchscreen in your home? There are different model available. Thanks,Shannon
View ArticleRe: Xfinity Home Security Install Requires Additional Network Equipment...
All, The home security router provides internet connection for the touchscreen and the cameras, It creates a 172.16.12.* network for all the hardware to be on. I think the main reason for adding this...
View ArticleRe: Xfinity Home
Hi, Can you please describe in more detail what issues you are experiencing? Thanks,Shannon
View ArticleRe: New guy thinking about upgrading to Xfinity Alarm System with some questions
Hi, I apologize that a Comcast representative was not able to respond to your post faster. 1) Each sensor has it's own zone.2) All sensors must be purchased through Comcast.3) Each sensor should be...
View ArticleRe: Xfinity Home
The system keeps going off-line and we have to reset the modum, router and touch screen. It isn't a big deal if we're at home but when we lose access while we're traveling it totally defeats the...
View ArticleRe: Disable Eco Saver?
Hi, We are opening a ticket to disable Ecosaver on your account. To learn more about Ecosaver visit here: http://customer.comcast.com/help-and-support/home-security/ecosaver/ Thanks,Shannon
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