process to disarm security system
Does anybody have information on the process for arming and disarming the front door alarm with the Xfinity "home" system?
View Articletouch screen issue
my touch screen wont power on. my son unplugged it at one point in time. when I plugged it back in .. nothing. No power. Black screen. Everything else works fine
View ArticleRe: i have xfinity home security. I also have fios as my internet and cable...
i managed to get fios to come and install...the hookup went well... i have been functional without incident since. I now have 3 routers....one for the security, one for fios and mine..... which is a...
View ArticleSo disappointed...
We recently added home security because we were told that since we had moved to a new area it came "free" with our current subscription. To good to be true. Since it has been past the 30 days now, we...
View ArticleManaging Zones
How do I change one of my window sensors to be recongnized as a window sensor and not a door sensor? Upon installation, my window sensor was programed as a door sensor when in fact it is supposed to be...
View ArticleRe: bad customer service
I agree. The service is horrible and the customer service is horrible. My experience has been:1. Bad service -- touch screen disconnects.2. I call customer service and they tell me to reboot (on...
View ArticleBad Service
I was contacted today, by one of the control centers for the so called alarm system comcast has installed in my house. I had problems previously re-setting the security box and the service rep, told...
View Articlealarm monitering and vacation mode
If yoiu put your internet on vacation mode, does your security system still work?
View ArticleRe: alarm monitering and vacation mode
yeah even without a direct internet connection the system should hook up via cell, even so i would still prefer to leave the internet completely on, so any lag issues would be less likely
View ArticleRe: So disappointed...
did you have any install costs or prorated service charges? comcast charges a month in advance, and for new customers that can mean suffering charges from the time of install to billing date; and for...
View ArticleCamera Failure
My xfinity security camera is no longer workig and i have only been with Comcast for 7 months. What are my options. Or am i just forced to pay 130 bucks for another one that i'm assuming may last...
View ArticleHow do I get ecosaver disabled?
How can I get ecosaver diabled permanantly? I do not want a temporary solution such as put the theromstate on hold I want the ecosaver never to be on. Thank you.
View ArticleHoneywell Thermostat Addition to Xfinity Home
Hi, I recently purchased the Xfinity Home and have the Cam, Light outlet, and motion sensors added. I would like to see if there is a way to add my Honeywell Thermostat (Model #: THX9321R5030) to the...
View ArticleRe: Camera Failure
Do you have other Cameras, if so I would try the power supply from them on the one you can't get to work. All sensors come with a 30 day warranty. You can purchase a service protection plan from...
View Articlemoving
So all I do is move down the road and all I need is for you guys to activate my service. I hooked everything up as it should be and I call to get a signal sent to my devices. 45 mins later some guy...
View Articlecellular backup in Xfinity Home?
TCA203COM apparently has some sort of cellular support. How does it work, is it Verizon LTE?My home gets awful cellular coverage, I need to confirm that it would actually work.
View ArticleI am getting this error 11311.
Has comcast helped anyone with this error? I have no control of my air handler fan from the thermostat. The only way it work is if I turn the ac on
View ArticleForgotten Mastercode reset
I have forgotten my Master passcode for my Home Security system and I need it reset...how do I reset it?
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